Last updated: March 2026
1. Data Controller
GreenHeat GmbH, Industriestrasse 42, 70569 Stuttgart, Germany, is the data controller responsible for processing your personal data in connection with this website.
2. Data We Collect
2.1 Information You Provide
When you submit inquiry forms, request quotes, or contact us, we collect:
- Name, job title, and company name
- Business email address and phone number
- Country or region
- Product interest and project details you describe
2.2 Automatically Collected Data
When you visit our website, we automatically collect:
- IP address (anonymized after 30 days)
- Browser type and operating system
- Pages visited and time spent on site
- Referring website URL
3. How We Use Your Data
We process your personal data for the following purposes:
- Responding to your inquiries and providing quotations
- Communicating about products, services, and technical information you have requested
- Improving website functionality and user experience
- Complying with legal obligations
4. Legal Basis for Processing
We process your data based on:
- Your consent (Article 6(1)(a) GDPR) when you submit forms
- Legitimate interests (Article 6(1)(f) GDPR) for website analytics and security
- Contract performance (Article 6(1)(b) GDPR) when processing commercial inquiries
5. Data Sharing
We do not sell your personal data. We may share your data with:
- GreenHeat regional offices and authorized service partners to fulfill your inquiry
- IT service providers who process data on our behalf under strict contractual obligations
- Legal authorities when required by law
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described above. Inquiry data is retained for 3 years after last contact. Website analytics data is anonymized after 30 days.
7. Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
8. Cookies
This website uses essential cookies for basic functionality. We do not use tracking cookies or third-party advertising cookies without your explicit consent.
9. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration, including encryption of data in transit (TLS) and at rest.
10. Contact
For privacy-related inquiries or to exercise your rights, contact our Data Protection Officer at: [email protected]